xCEEd 2018

Conference Agenda   

DAY 1 AGENDA

TUESDAY, MAY 22, 2018

08:00

Registration & Coffee

08:00 - 09:00

09:00

WELCOME ADDRESSES

09:00 - 09:25

HMA Dennis Keefe

Pavle Ljujic (Panovate Group)

Host: Nick Middleton

09:30

Keynote Speech: Time, trust and transparency: key ingredients in building meaningful relationships with customers in Emerging Markets

09:30 - 09:45

09:50

Keynote Speech: Customer-Centricity: How to create a “customer-obsessed” business

09:50 - 10:05

10:10

Coffee Break

10:10 - 10:25

10:25

DIT INNOVATION SHOWCASE

10:25 - 11:10

Meet the companies hoping to disrupt the financial service industry

11:10

Coffee Break

11:10 - 11:25

11:25

Leader’s Round Table

11:25 - 12:05

Topics to be discussed include:

  • If money makes the world go round how do financial institutions help the world go forward?
  • How can the financial institutions, retailers and BigTech work together with regulators and policy makers to lay out a sustainable and safe financial sector underpinning thriving economies?
  • How can transparency be maintained in a security-conscious environment?
12:10

Bank of the future (Panel 1)

12:10 - 12:50

Topics to be discussed during this panel debate include:

  • what is the social, economic and societal purpose of banks – whether retail, investment, corporate or central?
  • What should a bank of tomorrow be? technology company, platform model, utility or other?
  • What exactly does an engaged customer look like?
12:50

LUNCH BREAK

12:50 - 13:55

14:00

How Open is Open (Panel 2)

14:00 - 14:40

Topics to be discussed during this panel debate include:

  • PSD2 five months in; How have customers reacted to the opportunities created by open APIs?
  • How can financial institutions act to mitigate the risks attached to being a digital entity? What is the sector’s exposure to attacks on other institutions?
  • How do you regulate an Global Open Banking world?
14:45

A diverse landscape (Panel 3)

14:45 - 15:25

Topics to be discussed during this panel debate include:

  • GAFA: a threat or inspiration?
  • How is (Fin)Tech shaping banking, how is banking shaping (Fin)Tech and how are both shaping business across the world?
  • Responding to millennials: how can strategy be adapted to suit new needs and priorities?
15:25

COFFEE BREAK

15:25 - 15:30

15:30

DIT INNOVATION SHOWCASE

15:30 - 16:10

Meet the companies hoping to disrupt the financial service industry

16:10

COFFEE BREAK

16:10 - 16:25

16:30

Keynote Speech: The future of competition and regulation in an open banking world

16:30 - 16:45

The future of competition and regulation in an open banking world

DAY 2

WEDNESDAY, MAY 23, 2018

08:00

Registration & Coffee

08:00 - 09:00

09:00

Keynote Speech: AI/IoT/Security

09:00 - 09:25

09:30

Panel Discussion: Topics chosen by delegates

09:30 - 10:15

10:15

Coffee Break

10:15 - 10:30

10:30

AI and the age of machines: from hype to reality (Interactive Workshop 1)

10:30 - 11:30

10:30

Creating a connected customer experience (Interactive Workshop 2)

10:30 - 11:30

10:30

“Physical vs Digital” or a combination of both (Interactive Workshop 3)

10:30 - 11:30

11:30

Coffee Break

11:30 - 11:45

11:45

PSD2, the next chapter of payments (Interactive Workshop 4)

11:45 - 12:45

11:45

Collaborate to Innovate (Interactive Workshop 5)

11:45 - 12:45

11:45

Regulation, Regulation, Regulation (Interactive Workshop 6)

11:45 - 12:45

11:45

LUNCH BREAK

11:45 - 14:00

14:00

Closing Remarks & Prize draw

14:00 - 14:30